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Our Projects

Hotline Directory

May 2024



Our mission is to provide everyone in the United States in need of a hotline or helpline service with easy access to all options that best match their needs. We're doing this by providing all hotlines, helpline, and chat lines with a free page on our site.

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The only volunteer-built database in the US with all hotlines, helplines, text chat, and web chat services added from scratch. We have chosen this mission because agencies with similar databases charge others to license their listings.


Our database is open source and can be used for free by any nonprofit or school. We began building our database in March 2019, using only volunteers. By August 2022, we had close to 200,000 services, with detailed information about each service.

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At the latest count, we have 250,000 hotlines, helplines, and chat services listed in our database. Each hotline at hotlinedirectory.org has its own dynamic webpage, containing detailed information. We allow services to claim their pages and to update them.

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Volunteers operate our agency only. We have no paid staff and no paid executives. ONLY 100% volunteers. Every volunteer is treated equally. If a volunteer wants to learn more or do more, then they can.

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We have volunteers that work a few hours a week, and we have volunteers that work full-time. There is room for ANYONE who wants to join our team. To learn more, please visit our Volunteer Team Page.

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A Hotline Directory is a resource listing contact information for various helplines and hotlines that provide support and assistance on different issues. The directory typically includes phone numbers and other contact details for organizations that address specific needs, such as:

  1. Emergency Services: Contacts for immediate assistance in life-threatening situations, like police, fire departments, and medical emergencies.

  2. Mental Health Support: Helplines offering support for mental health issues, including crisis intervention, counseling, and referrals for further help.

  3. Substance Abuse: Numbers for organizations that provide support and resources for individuals struggling with drug or alcohol addiction.

  4. Domestic Violence and Abuse: Hotlines dedicated to helping victims of domestic violence, sexual assault, and other forms of abuse.

  5. Child and Youth Services: Contacts for services specifically aimed at protecting and supporting children and young people, such as child protective services and youth counseling.

  6. Elderly Support: Helplines offering assistance and resources for elderly individuals facing challenges such as isolation, abuse, or health issues.

  7. Disaster Relief: Information for organizations that provide aid and support during natural disasters and emergencies.

  8. Legal and Financial Advice: Hotlines offering free or low-cost legal assistance and financial counseling.

  9. LGBTQ+ Support: Contacts for organizations that provide support and resources for LGBTQ+ individuals.

  10. Health Information: Numbers for health information services that provide advice and answers to medical queries.

A Hotline Directory is a valuable tool for individuals seeking help, allowing them to quickly find the appropriate contact for their needs. It is often made available through various platforms, including online, in print, and through community centers.

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